Exceeding our customers need for print, bindery and mailing services since 1980
8:00 – 5:00 M–F
Ram Offset Lithographers, LLC
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.
YOUR PERSONAL INFORMATION:
Ram Offset Lithographers, LLC only uses your personal information to conduct business with you. Your personally identifiable information will not be rented, sold or shared with any third party, except as described in this Privacy Statement or as otherwise agreed by you. Ram Offset may disclose information it has collected from any member of the Service and/or content any member has made available on the Service when it believes in good faith that the law or legal process requires it, or when it is necessary to do so to protect the rights or property of Ram Offset or others.
A payment gateway, PayPal is used for this e-commerce application which authorizes payments for your printed products. Payment gateways protect credit card details by encrypting sensitive information, such as credit card numbers, to ensure that information is passed securely between the customer and PageDNA and also between Page DNA and the payment processor.
Your contact information will be made available to the pressman who controls an image when you download the image as a high resolution file or add the image to a shopping cart for future purchase.
Ram Offset Lithographers, LLC respects the intellectual property rights of others. We claim no ownership rights in any image contained in any of your files and will not share your images unless instructed by you or otherwise required by law.
We use a secure server (SSL) to encrypt your personal financial information. We use other physical, electronic and procedural safeguards to protect the security and confidentiality of the information we have collected, and to prevent unauthorized access to or disclosure of your information.
While custom printed products are not accepted for refund or return under any circumstances, if a product does not meet your expectations, please send us an email explaining why to email@example.com. If possible, include a picture of the issue (damages, off color, missed cropping) for our Customer Service department to use in resolving the complaint.
COLOR ISSUES AND COLOR POLICY:
We do not guarantee any color matching or exact color print. We keep our equipment calibrated to offer the closest match possible, but slight color variations should be considered acceptable and will not be considered production mistakes. We use out best judgment, based on years of experience, to get the best color from file. In the event you need an exact color match, please contact firstname.lastname@example.org to make sure we can visually match your color.
DESIGN PROOFING AND END-USER MISTAKES:
With our online ordering, we can only print the information you enter. Please provide High Resolution digital files for best quality. We encourage you to double-check all information, graphics and colors before you submit your order. We cannot be held responsible for mistakes in your copy. If you still feel we are at fault, please ask for an investigation into your case. Please note we are not responsible for mistypes, spelling and grammar errors or poor quality due to low resolution digital files. We do not proof or check your copy for mistakes or accuracy.
Please be assured that your items will ship out five to seven days of purchase. Credit card authorization and verification must be received prior to processing.
We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx.
Sorry but we cannot ship to P.O. Boxes. If you require express or 2 day shipping, please call us at 541-826-3155 for charges.